House Rules Guide
Set clear expectations that protect you and create a great guest experience. The right rules dramatically reduce issues.
Must-Have Rules (Non-Negotiable)
These 4 rules protect you legally and operationally
Maximum Occupancy
Example: "Max 6 people in cage at once for safety"
Arrival/Departure Times
Example: "Arrive on time. Sessions end promptly at booked time."
Waiver Requirement
Example: "All participants must sign digital waiver before entering"
Prohibited Activities
Example: "No alcohol, smoking, or outside equipment without approval"
Recommended Additional Rules
Choose 2-3 that fit your property and hosting style
Cleanup Expectations
"Pick up all trash and return equipment to storage area"
Parking Instructions
"Park in driveway only, not on street"
Cancellation Terms
"Cancel 24hrs in advance for full refund"
Guest Supervision
"Adult supervision required for guests under 16"
Property Boundaries
"Batting cage only - no access to backyard/home"
Communication Protocol
"Text [your number] if running late or need help"
Common House Rules Mistakes
Avoid these pitfalls that hurt bookings
❌ Mistake
Too many rules (10+)
✅ Fix
Keep it to 5-7 key rules. Long lists reduce bookings.
❌ Mistake
Vague language
✅ Fix
Be specific: "Max 4 people" not "Keep groups small"
❌ Mistake
Overly strict tone
✅ Fix
Friendly but firm: "Please respect neighbors" vs "NO LOUD MUSIC"
❌ Mistake
No consequences listed
✅ Fix
State: "Violations may result in booking cancellation without refund"
Sample House Rules (Copy & Customize)
Use this as your starting template
✅ Maximum 6 people in the cage at once for safety.
✅ Arrive on time. Your session ends at the scheduled time (not when you arrive).
✅ All participants must sign the waiver before entering (automated via CageList).
✅ No alcohol or smoking. This is a family-friendly space.
✅ Please clean up. Return equipment to storage and pick up trash.
✅ Respect the neighbors. Keep noise reasonable, especially after 8pm.
✅ Text me at [your number] if you're running late or need help.
Violations may result in booking cancellation without refund. Thanks for respecting these simple rules!
Pro Tip: Tone Matters
Write your rules in a friendly, welcoming tone. Instead of "DO NOT...", try "Please..." or "We ask that you...". Clear, respectful rules are easier for guests to follow and can reduce avoidable disputes.
Ready to Create Your Listing?
You can add your house rules during the listing setup process.